Pick the email that matches what you need. If you’re not sure, use hello@offtype.app and we’ll route it.
Response time: typically within 2 business days. Refund requests are processed within 3 business days of receipt.
일반 및 보도
hello@offtype.appAnything that doesn't fit the other categories — partnerships, press, suggestions, or just hello.
제품 지원
support@offtype.appBugs, installation issues, troubleshooting, feature requests. Please include your Windows version and OFFTYPE version.
Before you email
If your question is about how something works, the User Guide probably already covers it — installation, models, hotkeys, troubleshooting, and FAQs. Save yourself a round-trip.
Security disclosures
If you’ve found a security vulnerability, please email hello@offtype.app with “Security” in the subject line and we’ll respond within 48 hours. Please do not file a public issue until we’ve had a chance to fix it.